Terms of service

Last updated: June 25, 2026

Welcome to GenkoYoshi. These Terms of Service govern your use of our website and your purchase of products from our store.

By accessing the website or placing an order, you agree to these Terms.

Store operator

This store is operated by:

Japan Support System,co.Ltd. 
株式会社ジャパンサポートシステム
〒241-0005神奈川県横浜市旭区白根6-67-22
Tel: +81454896322
Fax: +81454426588

Products

GenkoYoshi sells printed Japanese writing-practice notebooks and related stationery products.

We make reasonable efforts to display product descriptions, photographs, colors, dimensions, and specifications accurately. However, screen displays and print production may result in minor differences in color, trimming, alignment, or appearance.

Such minor differences do not necessarily constitute a defect.

Orders

By placing an order, you confirm that the information you provide is accurate and complete.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including where we suspect fraud, pricing errors, unauthorized resale, or abuse of the store.

Prices and payment

Prices are shown in the currency displayed at checkout. Shipping charges, taxes, duties, and other applicable charges will be shown before you complete your purchase where available.

You are responsible for any import duties, customs charges, taxes, or fees imposed by the destination country unless explicitly stated otherwise at checkout.

Print-on-demand production

Products are made to order through third-party printing and fulfillment partners. Production and delivery estimates are not guaranteed delivery dates.

We are not responsible for delays caused by carriers, customs authorities, weather, strikes, supply-chain disruptions, incorrect customer addresses, or events outside our reasonable control.

Intellectual property

All content on this website, including product designs, notebook layouts, branding, text, graphics, photographs, and logos, is owned by or licensed to Japan Support System,co.Ltd. and may not be copied, reproduced, distributed, modified, or used commercially without prior written permission.

Acceptable use

You may not use this website for unlawful purposes, interfere with its operation, attempt unauthorized access, submit false information, or misuse store content or intellectual property.

Disclaimer

To the fullest extent permitted by law, this website and its products are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or secure.

Nothing in these Terms excludes rights that cannot lawfully be excluded.

Limitation of liability

To the fullest extent permitted by applicable law, our total liability relating to an order will not exceed the amount paid for the relevant product.

We are not liable for indirect, incidental, special, or consequential losses, except where liability cannot legally be limited.

Governing law

These Terms are governed by the laws of Japan, except where mandatory consumer-protection laws in your country of residence require otherwise.

Any dispute shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan, except where applicable law provides otherwise.

Changes

We may update these Terms from time to time. The version posted on this page at the time of your use or purchase will apply.

Contact

Questions about these Terms should be sent to info@genkoyoshi.com.